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Topic: Consulting Services
PRODUCTS:

Following are descriptions of each product. Click on the product name for more detail.

Purchase Options
When you are ready to buy a consulting package, either add the product to your cart or download the product description in PDF format and contact us to arrange invoicing. Product description downlod links are provided for each package listed below. Our contact information is:

Response Design Corporation
Phone: 609-398-3230
E-mail: rdc@responsedesign.com

Packages
Quality Monitoring Assessment
Product Code: 10283
Add to Cart  $10,000  Plus travel expenses
Click here to download the product description in PDF format.
Are you taking your quality monitoring program from its current state to the next level of performance? Response Design's onsite Quality Monitoring Assessment is perfect for you. This consulting engagement is for managers who are updating quality monitoring, ensuring the alignment of new monitoring technology, or achieving greater returns from current quality monitoring efforts. Our years of experience ensure that you make the right decisions the first time in a collaborative environment and efficiently scheduled timeframe.
Customer Contact Cost Control Workshop
Product Code: 10285
Add to Cart  $7,500  Plus travel expenses
Click here to download the product description in PDF format.
Managers in this interactive workshop learn to control or reduce the costs of their customer contact operation. The workshop involves a Response Design facilitator and a management team consisting of five to seven individuals representing a cross-section of center leadership and frontline. The workshop utilizes a reusable framework that creates a culture in the center of constantly seeking cost-cutting opportunities.
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