Open the door to employee satisfaction—here is your key. This planning tool is not just a "survey" but a comprehensive program of employee satisfaction that will guide you from the first planning meeting to the activities of your leadership teams. The program may be different than others you have tried because it helps you identify those attributes on which your employees (a unique group of people) place value. When you determine which of your actions cause employees to stay on the job and recommend friends for employment, your program pays for itself many times over.

The kit includes a template for a survey plan, sample questions, and the table of contents of a typical employee satisfaction report. It includes step-by-step instructions on how you can design, administer and analyze a survey to get results. It is a perfect aide for those customer-centric leaders who rely on their employees for excellent customer service and support.

This product is available in a pdf format.
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