Find out how much ergonomics is costing your organization in terms of employee satisfaction, customer satisfaction, and bottom line results. Ergonomics is the science of adjusting the workplace to the worker. But the effects of ergonomics extend well beyond employee comfort. They impact productivity, morale, and even product and service quality. Study after study have proven it.

This article provides a plan of action for putting ergonomics to work for you. You will learn how employers and employees can work together to develop a long-term partnership to improve contact center ergonomics. Plus you will receive relevant research data providing best practice ideas and return on investment findings that will help to justify your ergonomic initiatives. Using this information, you can achieve positive results by improving your ergonomic environment.